Legal

Terms & Conditions

The agreement between Driving Zone Driving School and our students. Reviewing it before you book a lesson — or before you sign at registration — keeps everyone on the same page about what you can expect from us, and what we ask in return.

Last updated: May 1, 2026

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Responsibilities of Driving Zone

The school will provide training in a prompt and professional manner.
The driver training vehicle will be clean and in good running condition. The vehicle will have a valid licence plate, registration and insurance and clearly marked with a "STUDENT DRIVER" sign.
Driving Instructor is licenced by Alberta Transportation and will provide his or her instructor’s licence and operators upon request.
If the driving school must cancel a lesson due to instructor illness, vehicle issues, or unsafe weather conditions, every effort will be made to accommodate the student and reschedule the lesson.
The driving instructor will provide full attention to the student during the in-vehicle lesson. Phones will be silenced and used only for urgent matters when the vehicle is safely stopped.
An in-vehicle report card / student summary with a detailed evaluation will be completed by the instructor and explained at the completion of each lesson.
The school shall retain all records for a period of two years. If a duplicate certificate is required, a fee of $50 will be charged.
Students are eligible for a full refund within 30 days of registration, as long as no lessons or service have been taken.
Students may be eligible for a partial refund within six months of enrolment, provided the course remains incomplete for the in-vehicle lesson.

Responsibilities of Parents / Guardians & Student

Students must hold a valid Class 7 Alberta Learner’s Licence and have the licence in their possession during all in-vehicle training.
Learning to drive must be taken seriously. Students are expected to give best efforts during the in-vehicle lessons. Unacceptable behaviour (intoxicated, drugs, swearing, continually being late, etc.) will not be tolerated and the school may discontinue the in-vehicle lesson at the student’s expense.
During an in-vehicle lesson all electronic communication devices (e.g. cell phones) are not to be used by the student unless for urgent matters when the vehicle is safely stopped.
Any acts of negligence on the part of the student that result in damages or fines will be the responsibility of the student and / or their parents.
Cancellation or rescheduling of an in-vehicle lesson must be made at least 24 hours in advance; otherwise, a $75 + GST rescheduling fee will apply. The driving school reserves the right to waive this fee at its discretion for valid reasons.
New drivers require a minimum of 4 to 6 practice hours for each lesson. Some students will require more than 10 hours of in-vehicle training to acquire the skills and experience necessary to become a safe and competent driver.

Responsibilities of Driving Zone

The school will provide training in a prompt and professional manner.

The driver training vehicle will be clean and in good running condition. The vehicle will have a valid licence plate, registration and insurance and clearly marked with a "STUDENT DRIVER" sign.

Driving Instructor is licenced by Alberta Transportation and will provide his or her instructor’s licence and operators upon request.

If the driving school must cancel a lesson due to instructor illness, vehicle issues, or unsafe weather conditions, every effort will be made to accommodate the student and reschedule the lesson.

The driving instructor will provide full attention to the student during the in-vehicle lesson. Phones will be silenced and used only for urgent matters when the vehicle is safely stopped.

An in-vehicle report card / student summary with a detailed evaluation will be completed by the instructor and explained at the completion of each lesson.

The school shall retain all records for a period of two years. If a duplicate certificate is required, a fee of $50 will be charged.

Students are eligible for a full refund within 30 days of registration, as long as no lessons or service have been taken.

Students may be eligible for a partial refund within six months of enrolment, provided the course remains incomplete for the in-vehicle lesson.

Responsibilities of Parents / Guardians & Student

Students must hold a valid Class 7 Alberta Learner’s Licence and have the licence in their possession during all in-vehicle training.

Learning to drive must be taken seriously. Students are expected to give best efforts during the in-vehicle lessons. Unacceptable behaviour (intoxicated, drugs, swearing, continually being late, etc.) will not be tolerated and the school may discontinue the in-vehicle lesson at the student’s expense.

During an in-vehicle lesson all electronic communication devices (e.g. cell phones) are not to be used by the student unless for urgent matters when the vehicle is safely stopped.

Any acts of negligence on the part of the student that result in damages or fines will be the responsibility of the student and / or their parents.

Cancellation or rescheduling of an in-vehicle lesson must be made at least 24 hours in advance; otherwise, a $75 + GST rescheduling fee will apply. The driving school reserves the right to waive this fee at its discretion for valid reasons.

New drivers require a minimum of 4 to 6 practice hours for each lesson. Some students will require more than 10 hours of in-vehicle training to acquire the skills and experience necessary to become a safe and competent driver.