Legal
Terms & Conditions
The agreement between Driving Zone Driving School and our students. Reviewing it before you book a lesson — or before you sign at registration — keeps everyone on the same page about what you can expect from us, and what we ask in return.
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01
Responsibilities of Driving Zone
- The school will provide training in a prompt and professional manner.
- The driver training vehicle will be clean and in good running condition. The vehicle will have a valid licence plate, registration and insurance and clearly marked with a "STUDENT DRIVER" sign.
- Driving Instructor is licenced by Alberta Transportation and will provide his or her instructor’s licence and operators upon request.
- If the driving school must cancel a lesson due to instructor illness, vehicle issues, or unsafe weather conditions, every effort will be made to accommodate the student and reschedule the lesson.
- The driving instructor will provide full attention to the student during the in-vehicle lesson. Phones will be silenced and used only for urgent matters when the vehicle is safely stopped.
- An in-vehicle report card / student summary with a detailed evaluation will be completed by the instructor and explained at the completion of each lesson.
- The school shall retain all records for a period of two years. If a duplicate certificate is required, a fee of $50 will be charged.
- Students are eligible for a full refund within 30 days of registration, as long as no lessons or service have been taken.
- Students may be eligible for a partial refund within six months of enrolment, provided the course remains incomplete for the in-vehicle lesson.
02
Responsibilities of Parents / Guardians & Student
- Students must hold a valid Class 7 Alberta Learner’s Licence and have the licence in their possession during all in-vehicle training.
- Learning to drive must be taken seriously. Students are expected to give best efforts during the in-vehicle lessons. Unacceptable behaviour (intoxicated, drugs, swearing, continually being late, etc.) will not be tolerated and the school may discontinue the in-vehicle lesson at the student’s expense.
- During an in-vehicle lesson all electronic communication devices (e.g. cell phones) are not to be used by the student unless for urgent matters when the vehicle is safely stopped.
- Any acts of negligence on the part of the student that result in damages or fines will be the responsibility of the student and / or their parents.
- Cancellation or rescheduling of an in-vehicle lesson must be made at least 24 hours in advance; otherwise, a $75 + GST rescheduling fee will apply. The driving school reserves the right to waive this fee at its discretion for valid reasons.
- New drivers require a minimum of 4 to 6 practice hours for each lesson. Some students will require more than 10 hours of in-vehicle training to acquire the skills and experience necessary to become a safe and competent driver.
